Broadband access to the Internet is a very useful thing to have, but at the same time is a technological feat complex and troubleshooting can be painful. That support the technology most ISPs "password" incompetent "to" someone who has never seen a computer in his life "does not help things. Therefore, it is important to be able to do as much technical support as clean as possible. These tips for troubleshooting broadband should be very useful in achieving this goal.
Clearly identify the problem: There is no need to know anything more than "something wrong, the pages can not be loaded." Most operating systems contain network diagnostic tools, the use of old. If you can not connect to the DNS server, but can ping remote IP addresses specifically, it is something that narrows the possible scenarios for a mammoth degree of it. If you can get online, but has problems with speed, try using a service like speedtest to compare the speeds we get to those announced by the ISP, if a specific site is the problem, can be used to determine whether ISUP. problem is I at the end or their own. After all, if a site is due to hardware problems on the server side of things, no amount of troubleshooting on your side to solve this problem.
Make sure it is a problem with your device: If your speed is bad, it is possible that your ISP has some kind of limitation of the system peak usage in place, reducing the available bandwidth charges edge to avoid the load on the infrastructure of high-speed Internet to be too large. Moreover, if these rates apply only to a specific task, it is possible that strangles imposed on a specific protocol. Many ISPs throttle the BitTorrent traffic, for example. Anyway, this is not a problem that is in their power to solve. If you can not communicate with the DNS, try using another DNS server like Google Public DNS to make sure that the DNS server your ISP is not the problem. Read More
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