Application of Decision Support System

Decision support systems are used in different kinds of application. The application of decision support system is as follows:

DSS for Supply Chain Management:

Supply chain decision involve determining “who, what and where” from purchasing and transporting materials and parts through manufacturing products and distributing and delivering those products to customers. It contains data about inventory, supplier performance, and logistics of materials and finished goods.

DSS for Customer Relationship Management:

DSS for customer relationship management use data mining to guide decisions about pricing, customer retention, market share, and new revenue streams. These systems typically consolidate customer information from a variety of systems into massive data warehouse and use various analytical tools to slice it into tiny segments for one to one marketing. Read More   

Major types of DSS

Different there are different types of decision support system and these are as Model driven, data driven.

Model Driven:

A model driven decision support system is primarily stand-alone systems isolated from major organizational information systems that use some type of model to perform “what if” and other kinds of analyses. The analytical capabilities of model driven DSS are based on a strong theory or model combined with a good user interface that made the model easy to use.

Data Driven:

The data driven decision support system analyze large pools of data found in major organizational systems. Often data from transaction processing system are collected in data warehouse for this purpose. They support decision making by allowing users to extract useful information that was previously buried in large quantities of data.